PRIVACY POLICY

TMCDN provides hosting and delivery for user-submitted content (e.g., TrackMania maps, skins, replays). This policy covers visitors and registered users interacting with our websites, APIs and CDN endpoints.

The data controller is TMCDN / Cloudzor. For privacy questions or requests, contact support@cloudzor.ch.

Account data: email; password (securely hashed, never stored in plain text).
Content: files you upload, metadata, folder names, share settings.
Operational logs: IP address, user agent, request metadata, counters.
Support data (optional): messages and attachments sent via forms/email.

Provide the service: authentication, uploads, delivery, link sharing, abuse prevention.
Improve reliability: routing, performance optimization, diagnostics.
Safety & compliance: detect abuse, respond to legal requests, enforce policies.
Support: handle tickets and user inquiries.

Contract necessity: to create an account, store files and deliver them.
Legitimate interests: security, abuse/fraud prevention, reliability, metrics.
Legal obligation: comply with valid court orders and applicable laws.
Consent (where applicable): optional communications or opt-in features.

We use essential session cookies or local storage for login and basic functionality. We do not run third-party ad trackers. If we introduce optional analytics, we will present a clear choice.

We do not sell personal data. We may share minimal data with service providers (hosting/CDN, email) strictly to operate the platform, under data-processing terms. We may disclose data when legally required.

Primary hosting is in the EU (e.g., Germany, Austria). When transfers outside your jurisdiction are necessary, we use appropriate safeguards (such as SCCs) where required.

Passwords are hashed using industry-standard algorithms.
Access is restricted on a need-to-know basis.
Transport encryption (HTTPS) is used where available.
Backups and audit trails exist for operational integrity.
No system is 100% secure; we continuously improve safeguards.

We keep personal data only as long as needed for the purposes above or to comply with legal obligations. Typical durations:

Access, rectification, deletion and portability.
Restriction or objection to processing where applicable.
Withdraw consent where processing relies on consent.
Complain to a competent supervisory authority.

To exercise rights, email support@cloudzor.ch. We may need to verify your identity.

Our service is intended for users aged 16+ (or the age of digital consent in your jurisdiction). We do not knowingly collect data from children under applicable limits. Parents/guardians can request deletion.

We may update this policy to reflect features, legal requirements or operational changes. Material updates may be communicated via the site or email where appropriate.

If you require a DPA (for business use), contact us. We can provide controller-processor terms and SCCs where required.

Questions about privacy? Email support@cloudzor.ch. For copyright or abuse matters, use /abuse and /appeal.